What's new with our fearless leader, Darlene Campagna, this month? A congrats is in order! She recently received the Crain's Cleveland Business Notable Women in Entrepreneurship 2019 award. 21 women. Continue Reading →

Larger corporations can often overshadow small businesses because they have the larger budget and the larger work force. If you're running a small business, don't settle and let this be your story.. Continue Reading →

Every company knows the value of customer loyalty whether you're selling insurance or toothpaste -  it's important to have customers who are promoters of your brand. The Net Promoter Score, or NPS®,. Continue Reading →