Tag Archives: customer experience

Let's Get Personal

Let's Get Personal with Your Customer Outreach

Prospects and customers in today’s market crave personalized content. They want to feel like they are recognized, listened to and understood—they want an emotional connection. In fact, over 78% of. Continue Reading

Make Your First Impression Count

Seven seconds. That’s all the time you get to make a good first impression. It feels unfair that that’s all you have. After all, that is the same amount of time it takes to sing the alphabet or paint. Continue Reading

Wait, Don't Go! How to Bring Lost Customers Back

We may not want it to be true, but despite all our best efforts, it happens: Customers leave. It’s a part of business and is often something we can’t predict or avoid. With the average customer. Continue Reading

How Are New Customers Finding You?

New customers are vital to the survival of any business. With the focus so often being on creating a strong online presence and reaching as many new consumers as possible, most business owners focus. Continue Reading

A New Year Calls for a Fresh Look at Your Customer Loyalty Program

One of the first things people do at the start of the new year is make New Year’s resolutions, and that’s definitely a good practice when it comes to your business as well. It’s a great time to,. Continue Reading

Avoid the Frowny Faces: Keeping Customers Happy During the Holidays

During the holiday season, sales in retail stores skyrocket as U.S. online spending is expected to grow 14.8% this year, totaling $124.1 billion dollars. Meanwhile, traditional brick-and-mortar sales. Continue Reading

Are You a Modern Retailer?

Retail is changing fast! To stay relevant, retailers are challenged with offering shoppers a creative experience while also delivering top convenience and competitive prices. How is your retail. Continue Reading

Where Does Your Customer's Loyalty Lie?

Every time a customer interacts with your brand is a chance to transition them from a one time consumer to a loyal brand advocate. Brand advocates return to your product or service time and time. Continue Reading

Take Ownership of Your Brand and Customers Will Follow Suit

We're all quick to take ownership of positive things in our daily lives, whether that means announcing what dish you made at a family party or posting our latest accomplishments on social. Continue Reading

3 Business Secrets to Running a Successful Organization

Running a business is more viable than it was in the past, but it’s just as difficult as ever. Though individuals have access to incredible technology that can help them start companies, they still. Continue Reading

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