Tag Archives: customer service

Direct Opinions Named 2018 Partner of the Year Award for The DiJulius Group

Direct Opinions is thrilled to congratulate our very own Darlene Campagna on receiving The DiJulius Group 2018 Partner of the Year award. The award, which includes an adorable bobble head replica of. Continue Reading

3 Tips to Improve How Your Business Handles Customers

Running a business can be extremely difficult because of how many important aspects there are that you have to focus on. You might have the best product in the world, the best sales staff, and the. Continue Reading

2 Great and 2 Not So Great Customer Experience Stories

The customer experience is perhaps the single most important aspect of running a successful company. In fact, almost 90% of U.S. consumers admit that they would pay more money to ensure a superior. Continue Reading

Importance of Staying On Your Customers' Good Side

When running a business, there are many things that you need to consider. You have to focus on your actual product or service and make sure everything is working properly, you have to make sure your. Continue Reading

Pearson's Law: The #1 Tip for Improving Customer Satisfaction

No matter what industry you're in, how big or small your company is, or what product or service you're offering, at times it can be difficult. You have to focus on so many different things in order. Continue Reading

3 Reasons to Keep Your Customers Happy

Customer service and customer experience are essential to any successful business, so why are so many customers so unhappy? If you don't have a specific strategy for consumer satisfaction, then. Continue Reading

Why Your C Level Execs Need to be Posting on Social Media

Two years ago, Facebook made a giant leap in catering to businesses by creating their Business Manager tool.  Prior to this release, anyone wishing to comment or publicize information on Facebook on. Continue Reading

Getting the Most Bang for Your Buck: Marketing vs. Customer Service

Across organizations nationwide, budget planning for 2017 is well underway. Departments are gathering their data from this year to make a case for higher dollars. C-level executives find themselves. Continue Reading

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